We collect personal information that you provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.
The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. It can include:
Sensitive information we process (with your consent or as permitted by law) includes website data such as leads, contact requests, and website analytics.
Payment Data: We collect data necessary to process your payment, such as your payment instrument number and associated security code. All payment data is handled and stored securely by our payment processor, Stripe. Their privacy notice is available here.
Some information — such as your IP address and browser/device characteristics — is collected automatically when you visit our Services.
This may include your IP address, browser type, device name, operating system, referring URLs, language settings, usage patterns, and diagnostic data (such as system activity and error reports). This information is used for analytics, troubleshooting, and improving service quality.
Log and Usage Data: We collect service-related logs that may include information about your interaction with our platform, timestamps, and system diagnostics.
Yes. We use cookies, pixels, tags, and similar technologies to understand user behavior and enhance the user experience. This includes session recording tools that may capture your interactions (such as clicks, mouse movements, and navigation), but never sensitive inputs like passwords or payment details. You can manage cookie preferences through your browser settings or our cookie consent banner where applicable.
We process your information to provide and improve our Services, communicate with you, ensure security, prevent fraud, and comply with applicable laws. Specific purposes include:
We process your personal information only when there is a valid legal basis under applicable law, such as your consent, compliance with laws, fulfillment of contractual obligations, protection of rights, or legitimate business interests.
We may share your personal data in the following scenarios:
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
We implement technical and organizational measures such as encryption, access controls, and monitoring to protect your data from unauthorized access, disclosure, alteration, or destruction.
No. We do not knowingly collect data from or market to individuals under 18 years of age. If we become aware that a minor has provided us with personal information, we will delete it.
Depending on your location, you may have the following rights:
To exercise any of these rights, email us at Info@rowebai.com.
Most browsers include a Do-Not-Track (DNT) feature to signal your preference not to have online activities tracked. At this time, we do not respond to DNT signals, as no uniform standard has been adopted.
Yes. Depending on your state, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), or others. These rights may include the ability to request, delete, or opt out of data selling/sharing.
Yes. We may update this notice as needed to reflect operational, legal, or regulatory changes. We encourage you to review this policy regularly.
If you have any questions or concerns about this policy, contact us at:
RowebCo LLC
Email: Info@rowebai.com
